ARTICLE 1- Parties
1.1. Seller
Name, Surname / Title: www.gokcemedical.com
E-mail: gokcemerkez@hotmail.com
Address: Famagusta (Suriçi) 0392 366 53 39 – 0542 857 31 32
Nicosia (Ortaköy) 0392 223 90 20 – 0542 883 31 32
Nicosia(Yenişehir) 0392 228 58 18 – 0542 854 31 32
Kyrenia 0392 816 09 56 – 0542 855 31 32
1.2. Buyer
Name, Surname / Title: ---- ----
Email: ----
Phone: ----
ARTICLE 2- Subject
The subject of this contract is to determine the rights and responsibilities of the parties in relation to the sale and delivery of the product, which the BUYER has ordered electronically from the SELLER's www.gokcemedical.com website, the features and sales price of which are stated below.
BUYER, SELLER's name, title, full address, telephone and other access and contact information, basic features of the product subject to sale, sales price including taxes, payment method, delivery conditions and costs, and similar all related to the product subject to sale. Preliminary information and the use of the right of "withdrawal" and how this right can be exercised, official authorities to which they can submit their complaints and objections and similar issues in a clear, understandable and internet environment by the SELLER, confirming this preliminary information in electronic environment and then ordering the product. accepts and declares in accordance with the contract provisions.
The preliminary information available on www.gokcemedical.com and the invoice issued upon the purchase made by the BUYER are integral parts of this contract.
ARTICLE 3- Contractual Goods/Payment/Shipping and Delivery Information
The type and type, quantity, brand/model, sales price, payment type, delivery person, delivery address, invoice information, shipping fee of the goods/goods received in the electronic environment are as follows. The person to be invoiced and the person making the contract must be the same. The following information must be complete and correct. The BUYER accepts to fully cover the damages that may arise from the situations where this information is not correct or incomplete, and also the BUYER accepts any responsibility that may arise from this situation.
Received Product/Products
Delivery Information
----
Billing Information
----
ARTICLE 4- Contract Date and Force Majeure
The contract date is --/--/--, which is the date the order is placed by the BUYER.
Circumstances that do not exist or are not foreseen at the date of signing of the contract, that develop beyond the control of the parties, that make it impossible for one or both of the parties to partially or completely fulfill their obligations and obligations under the contract or to fulfill them on time, force majeure (terrorism, war, natural disasters, riots, seizures or strikes, pandemics, lockouts, significant malfunctions in production and communication facilities, changing legislation provisions and so on). The party that occurs in the person of force majeure shall notify the other party of the situation immediately and in writing. If this force majeure situation continues for 30 (thirty) days,
ARTICLE 5- Rights and Obligations of the Seller
is cancelled. The processing time of orders is not the moment the order is placed, but the moment when the necessary collection is made from the credit card account and the transfer or EFT reaches the bank accounts. Payment methods such as cash on delivery or postal check, which are made without contacting customer service, are not accepted.
ARTICLE 6- Rights and Obligations of the Buyer
6.1. The BUYER accepts and undertakes to fulfill the obligations imposed on him in the contract, except for force majeure.
6.2. The BUYER accepts and undertakes that he/she is deemed to have accepted the terms and obligations of this contract and will also make the payment in accordance with the payment method specified in the contract.
6.3. The BUYER, on the website of www.gokcemedical.com, the name, title, full address, telephone and other contact and access information of the SELLER, the basic features of the goods subject to sale, the sales price including taxes, payment method, delivery conditions and costs, etc. All preliminary information about the product subject to sale and the use of the right of "withdrawal" and how to use this right, the official authorities to which they can submit their complaints and objections, etc. He/she accepts and declares that he/she has clear, understandable and internet-friendly information on the issues and confirms this preliminary information electronically.
6.4. Depending on the previous article, the BUYER declares that he has read the order/payment/use procedure information of www.gokcemedical.com, which includes the goods order and payment conditions, product usage instructions, precautions taken against possible situations and warnings, and has given the necessary confirmation in electronic environment. .
6.5. If the BUYER wishes to return the product, he has the right to change it within 2 (two) working days from the date of receipt, but accepts and undertakes not to damage the product and its packaging under any circumstances, and to return the original invoice and the delivery note at the time of return. If the buyer wants to change the product, he accepts and undertakes that he will return it to the seller by his own means.
ARTICLE 7- Order/Payment Procedure
Order:
The TL amount of the products added to the shopping cart including VAT (total installment amounts in installment transactions) is processed through the POS of the relevant bank card after approval by the BUYER. For this reason, an order confirmation e-mail is sent to the customer before the orders are shipped. No shipment can be made before the Order Confirmation e-mail is sent.
Any disruption in the process or problems that may arise regarding the credit card are notified to the BUYER by using one or more of the telephone/fax/e-mail ways specified in the contract. If necessary, the BUYER may be asked to meet with his bank. The processing time of orders is not the moment the order is placed, but the moment when the necessary collection is made from the credit card account or when it is determined that the money order or EFT reaches the SELLER accounts.
In case it is understood that the product subject to the contract cannot be supplied for an exceptionally justified reason and/or a stock problem is encountered, if the BUYER is immediately and clearly informed and given approval, another good can be sent to the BUYER at an equal quality and price, or in line with the BUYER's desire and choice. ; A new product with equivalent price may be sent, the product may be in stock or the other obstacle preventing delivery may be expected to be removed, and/or the order may be canceled and the fee refunded.
In cases where it becomes impossible to fulfill the obligation to deliver the goods subject to the contract, the BUYER is informed of this situation and the total price paid and any documents that put him under debt, if any, are returned to him and the contract is cancelled. In such a case, the BUYER shall not claim any additional material and moral damages from the SELLER.
Payment:
On www.gokcemedical.com, BUYERS who do not want to use their credit card information on the internet are offered the opportunity to order by cash transfer or payment to the courier on delivery. In payment by wire transfer, the BUYER can choose the bank most suitable for him and make the transfer. If EFT is made, the date of transfer to the account will be taken into account. When making money order and/or EFT, the Sender Information must be the same as the Billing Information and the order number must be written.
After the delivery of the product, if the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons, which is not due to the BUYER's fault, the BUYER's product delivered to him shall not exceed 5 days at the latest. It is obligatory to send it to the SELLER within five) days. In such cases, the transportation costs belong entirely to the BUYER.
If the BUYER has preferred to pay by credit card, the BUYER accepts that he will confirm the relevant interest rates and default interest information separately from his bank, and that the provisions regarding interest and default interest will be applied within the scope of the "Credit Card Agreement" between the Bank and the BUYER, in accordance with the provisions of the legislation in force, declares and undertakes.
ARTICLE 8- Shipping/Delivery Procedure
Shipment:
With the sending of the order confirmation e-mail, the product/products are given to the cargo company with which the SELLER has contracted.
Delivery:
The product/products will be delivered to the BUYER's address or the courier branch with the SELLER's contracted courier company. The delivery time is 30 (thirty) working days at the latest after the order confirmation e-mail is sent and the contract is concluded. This period can be extended by a maximum of 10 (ten) working days, provided that the BUYER is notified in writing or with a continuous data carrier.
The products are sent to the regions where the cargo companies do not deliver to the address by telephone notice.
In regions where the Cargo Company delivers one day a week, there may be a delay in the specified day in cases such as some social events, natural disasters, pandemics, in cases where there are errors or deficiencies in the shipping information. The BUYER cannot impose any responsibility on the SELLER due to these sags. If the product is to be delivered to a person/organization other than the BUYER, the SELLER is not responsible for the extra shipping costs that may arise from the person/organization not accepting the delivery, inaccuracy in the shipping information and/or the BUYER's absence. If the product/products did not reach the customer within the specified days, delivery problems should be reported to the customer services immediately by using the www.gokcemedical.com e-mail address.
In case of damaged package; Damaged packages should not be received and a report should be made to the Cargo Company official. If the Cargo Company representative is of the opinion that the package is not damaged, the BUYER has the right to open the package and check that the products were delivered undamaged and to request that the situation be determined with a report. After the package is received by the BUYER, it is accepted that the Cargo Company has fully fulfilled its duty. If the package is not accepted and a report is kept, the situation should be reported to the SELLER's Customer Services as soon as possible with the copy of the report remaining in the BUYER.
ARTICLE 9- Procedure for Product Return and Right of Withdrawal
Regarding the return of the product, the buyer may go to any of the nearest Gökçe Medical branches and change the size of the relevant product or request another product in return for the amount of the product to be returned, but no refund can be made.
Some products for which the right of withdrawal is not valid are as follows:
· Products that are specially produced for you at your request or made special for you by making changes or additions.
· Products that are not suitable for return in terms of health and hygiene; (The condition of returning products with sensitive hygienic conditions is that the product is unopened and untested.)
· Products that are in danger of spoiling quickly or that have a possible expiration date.
Worn out packaging, user manual etc. products with missing documents.
ARTICLE 10-Warranty
Electronic/Digital/Mechanical products that are used and cleaned in accordance with the instructions for use are under the manufacturer/importer company's warranty for 6 months, under the conditions stated below, against all kinds of manufacturing faults. The warranty liability of the companies is valid only for the consumers covered by the law numbered 40/2003.
ARTICLE 11- Confidentiality
Any information communicated by the BUYER to the SELLER for the purpose of making payment with the information contained in this contract will not be shared with third parties by the SELLER.
The SELLER will only be able to disclose this information in the presence of an administrative/legal obligation. If the SELLER has the requested information within the scope of any judicial investigation with documented research capacity, it may share it with the relevant authority.
Credit Card information is never stored, Credit Card information is only used to securely transmit to the relevant banks during the collection process to obtain provision, and is deleted from all data after the provisioning process.
Information such as e-mail address, postal address and telephone belonging to the BUYER are only used by the SELLER for standard product delivery and information procedures. Some campaign information, information about new products, promotional information can be sent to the BUYER.
ARTICLE 12- Competent Court in Case of Dispute
In case of dispute arising from the implementation of this contract, TRNC Courts are authorized.
In the event that the order is fulfilled, the BUYER is deemed to have accepted all the terms of this contract. -/---/--
Best regards, www.gokcemedical.com
